Your advantage to booking with “CheckVienna”

Secure Booking

The whole booking process on CheckVienna is encrypted with a high level of security. Your personal data is protected throughout. CheckVienna guarantees the availability of your booking.

Quality Guidelines

Our high quality standards are ensured through regular checks of apartments. You can only tell the quality of a service when something goes wrong. Therefore a free 24-hour hotline is available to take care of your request immediately. A dedicated team ensures that every problem is resolved promptly 365 days a year.

A Home away from Home

 For all those for whom a place to sleep is not enough! Enjoy a relaxing holiday in an apartment with lots of space. Feel at home and take advantage of the benefits of your own kitchen. Especially for longer stays, the most practical features provide a pleasant living environment.

Best price guaranty!

Best Price Guarantee

We guarantee the best price for the apartments offered. If within 5 days of booking you find the same apartment at a cheaper price, we will refund the difference. For longer stays in Vienna, the price is automatically reduced during the search on CheckVienna. You can take advantage of our discount system for stays of longer than only 3 days.

Do you have questions?

What is the best way to travel in Vienna?

Vienna has one of the best public transport systems in the world, so we would like to recommend it to y...

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Can I take my pet with me?

No, for hygienic reasons pets are not allowed in the apartments.

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How do I get from the airport to my apartment?

The cheapest option is to use the public transport system. For a detailed description please go to www.wienerlinien.a...

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Is smoking allowed in the apartments?

No, smoking is strictly prohibited in all our apartments.

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Are there any parking spaces near the apartment?

It depends on the location of the apartment. For detailed information please visit www.parkeninwien.at/en .

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Do I have an internet access in the apartment?

Yes, wireless internet is available in every apartment for free. You'll get the codes and password...

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Do you offer breakfast?

No, since we are not a hotel, we can not offer you any meals. But you have a fully-equipped kitchen in the apartment.

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Do I have to take towels and bed linen with me?

No, towels and bed linen are included in the one-time cleaning fee.

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Until which time can I cancel my booking?

According to our cancellation fee policy, free cancellation is only possible up to 7 days before your arrival. If you...

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Is it possible to add persons?

Depending on the apartment it is possible to add extra beds for additional guests. We can provide these costs on r...

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How can I pay my apartment?

We accept: • bank transfer • cash • credit card (Visa, Mastercard) • cash card

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How and when do I check out of my apartment?

We ask you to leave the apartment until 10 a.m. on your departure. Since the apartment is cleaned betwe...

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How and when can I check-in into my apartment?

Since we are an apartment-company and not a hotel, we do not have a reception. Therefore we have to arrange a specif...

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